Regulatory Knowledge Base Articles
The following list summarises family violence obligations for retailers as of February 2025. 1. Family Violence Policy Development and Implementation ...
Please find below a checklist that summarises the obligations for NECF Retailers with customers experiencing hardship. Customer Hardship Policy ✅ Ensure...
The Australian Energy Regulator (AER) has released its draft determination for the Default Market Offer (DMO) prices for 2025–26 (DMO 7), covering the perio...
The Essential Services Commission (ESC) has released its draft decision on the 2025–26 Victorian Default Offer (VDO), which sets maximum electricity pric...
The AER has released a draft decision on the Review of the Exemptions Framework for Embedded Networks, along with proposed amendments to the Network Exempti...
Electricity retailers operating in NECF jurisdictions must register and manage their energy plan details using the Energy Made Easy (EME) platform, in li...
Retailers and exempt operators that are operating under the National Energy Retail Rules (NERR) must follow strict conditions when requiring, holding, an...